Virtual Visits are a convenient and increasingly popular alternative for patients and their providers today. In fact, we use telemedicine to diagnose and treat a wide range of conditions, from allergies and rashes to sprains and bug bites, UTIs, earaches, coughs, colds, flu and much more. And you can usually get a Virtual Visit within hours of your booking.
The provider you meet in a Virtual Visit is of the same standard and training as those you meet in person at one of our centers. In fact, our providers host Virtual Visits right from our centers, so there is a chance you have met them in person before.
You’ll receive a text 20 minutes before your Virtual Visit and an email 5 minutes after to complete your registration. Then, use your computer, tablet or phone to describe your symptoms and have your provider virtually examine areas of concern.
If your provider feels you need to come into a nearby center for further examination, the co-pay for your Virtual Visit will be deducted from your in-person consultation.
Connect with an Urgent Care provider, via video, from wherever you are in Michigan with your mobile device, tablet, or computer.
Quickly schedule a Virtual Visit from the palm of your hand. For your convenience, the information in your profile will automatically be entered into your registration form.
You can also access test results, store your vaccination records and access more convenient features on the app.
Love the virtual visit, knowledgeable staff, fast, friendly! The fact I can see a provider on my phone and not miss hours of work is amazing greatly appreciate that!
Amber T.
The virtual visit was fast & informative and I got a test later that same day!
Michael F.
Utilized a virtual option for a pediatric visit and it was easy and quick. I was able to make an appt online, received an email and text confirmation along with instructions for the virtual requirements and a link to test my device capabilities.
Carmelina V.
You have questions. We have answers. Visit our Health Library and find answers or suggestions for many of your health concerns.
You might be wondering what types of medical tests can be done at urgent care. While some tests are unique to your healthcare provider’s office and others can only be done at a hospital or emergency room, we offer various convenient urgent care testing options. The following is a list of tests that can typically be completed in our urgent care centers.
A Virtual Visit is a convenient online service we offer that allows our patients to access medical care through a video call with a trusted GoHealth Urgent Care provider. Virtual Visits are part of our telemedicine or telehealth services.
Written By Sarah Thebarge, Physician Assistant and medically reviewed by Dr. Betsy Koickel, MD on September 2nd 2025.